Brought my early 2013 Macbook Pro Retina to be serviced for a failing battery, password on file vault needed to be removed and stuck/dead pixels were around centre of screen.
Our daughter's iPod was refusing to charge on vacation. The kind folks at Up and Running quickly got it working again. Thanks!
I was charged close to $130.00 for piss poor service in my opinion and complained to Apple. Apple later serviced my machine, finding the obvious stuck pixels and replacing the monitor free of charge. It took only two days for Apple to fix and send me my machine back.
They were fast at getting my Mac Book Pro diagnosed and fixed. Everyone knows it's hard to get by without your computer these days and they got me back up and running in no time!
They took close to two weeks before sending my machine back without the bottom of the case screwed on and said after running their tests they couldn't find any stuck/dead pixels. I had to wait another week to receive my screws and a screwdriver to come in the mail from the place. So close to 3 weeks without my machine.
If you need your apple machine serviced and have apple care, just send it to apple and save yourself the headache of dealing with these idiots.
Up And Running Technology Solutions is a US Electronics Store based in Houghton, Michigan. Up And Running Technology Solutions is located at 314 Shelden Ave, Houghton, MI 49931, USA.
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