Better off working on your own dime, and taking the time to deal with it all on ATT's website. First got hungup on with their customer service, then they were next to no help at all at the store. Treated as if I was a bother. Save your money and time. Find a different provider.
Don't waste you're time by going in to this store. You will be much better off by calling AT&T Customer Care (which is what this store is going to tell you to do anyways) or looking up answers online. Terrible customer service and a huge waste of your time.
Thanks everyone!
Have had poor service the last three times I have been in. Treated like I was interrupting something. Terse, cryptic answers to questions, that you had better understand (cause we all work for AT&T all day every day, really lady, how can you be that dumb, accompanied with eyeroll). This used to be a nice helpful place, now if you need more than 30 seconds of anyone's time, you really need to go someplace else m
My husband and I we impressed with the help DeeAnna and Neeco gave us in preparation for international travel. I used to be a Version user but AT&T service is better here in Houghton.
This AT&T store is wonderful! I always get excellent customer service, everyone is very helpful, and they help me to the best of their ability. Customer service can be a difficult field when you deal with a lot of different people and they are always patient with me in my old age. Will be returning whenever I need a new phone, or service!
At T Authorized Retailer is a US Electronics Store based in Houghton, Michigan. At T Authorized Retailer is located at 702 Shelden Ave, Houghton, MI 49931, USA.
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