I don't understand the negative reviews here; Lilly is devoted to her patients and I would recommend her to anyone.
Just a warning, they do not adhere to the customer is always right policy no matter what the situation is. They never listen to customers complaints and argue with them instead of trying to correct the situation. That's just bad business. I was hoping that they would be sympathetic to my situation and understand where I was coming from. Instead, they made it completely obvious that they didn't care about me or what I had been through. I felt very rushed. They barely spent two minutes with me and almost completely ignored me. I had to wait forever after I arrived for my appointment. They were running really behind and I was disappointed because it threw off the rest of my day. The staff made me feel like I was bothering them. They are rude and unfriendly.
I had the pleasure of getting my cleaning with Lilly again when I was in the area. She is thorough and gave me great advice on keeping my teeth and gums healthy. She was also very gentle with me because my teeth are extremely sensitive.
Dr. Kostinski got rid of all my toxic fillings for me, I am forever grateful. Very professional.
Kostinski Lilliana Dds is a US Dentist based in Houghton, Michigan. Kostinski Lilliana Dds is located at 616 Shelden Ave # 210, Houghton, MI 49931, USA.
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